Exchange & Return Policy

Returns or Exchange

Discounters.pk has hustled free and trustworthy return policy which is FREE of cost. Customer can return their order within weak of delivery. The return a product involves.

  • Call Discounters.pk customer service center ad a request for return/exchange OR
  • Message us on our Facebook page.
  • Log in the reason for your returning the item with our customer care representative.
  • Send the Parcel to our office address.
  • We will send a replacement item in exchange OR
  • We will issue you a refund once the item reach our warehouse (30% cash deduct from the total bill)
  • Customer will have to pay for the return delivery charges.

Terms & Condition:

All customers who receive a product different from what is ordered stand to receive replacement. The same is true for customers who receive a broken, damaged, or defective product. However, exchange of product is subject to its availability in our stock.

Exchange of a product on account of wrong size is done after its inspection by the team at Discounters.pk

Products bought from us can be refunded or exchanged only if they are sent back in their original packing with all the tags and in unused and undamaged condition. A product will not be refunded or exchanged under any circumstances if has been damaged because of improper use or handling.